VARDE EXPERIENCE QUALITY TESTING SYSTEM - A COMPANION IN NORWEGIAN TRAVEL LIFE!

Quality-proven tourists seek genuine Norwegian fjord experiences in Western Norway - The legendary Sognefjorden. Good nature experiences in Balestrand and Fjærland. Authentic and Inspirational

Varde is a national brand and a quality assurance tool to develop and ensure that you get a high-quality travel experience. Balestrand Fjord Angling have such quality. Real experiences are created from within. This is something everyone knows!

There is nothing special about producing quality. That’s what Captain Tor does. The original fjord experience with the boat Balestrand Fjord Angling has the fine balance of fishing instincts, childhood memories, storytelling and adventure. That is precisely what we deliver. This is exactly what our guests are looking for. This is exactly what our guests want!

How Varde Experience Quality works – from test to effect

The Varde brand has a stronger experience dimension than similar European quality systems. Although elements such as service and communication are assessed, it is the experience itself that is most heavily emphasized.

A consultant in Varde Experience Quality (as a “Mystery guest”) who goes through the entire customer journey for the product that the company itself determines. The consultant visits the company as a “Mystery guest” and assesses:

Inquiry and booking Meeting point/transport (if applicable) Experience room Guest experience – staff Guest experience – equipment/clothing Guest experience – animals and environment Storytelling – stories and thematic elements Drama Food and drink (if applicable) Post-visit communication Accommodation Security